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What's
New on this Website
(updated
June 01, 2010 ) |
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This site contains help-sheets, articles, and links to other resources to
strengthen the nonprofit sector in general and boards of directors in
particular. We emphasize learning opportunities
and resources
available to organizations in South-western Ontario. To
learn more about Nathan Garber & Associates and how we can help your
nonprofit organization,
click here
New Article
Causes of Board Absenteeism and
What You Can Do About It
by Nathan Garber
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Upcoming
Learning Opportunities
for board members,
staff, and volunteers
of nonprofit organizations in South-western Ontario |
Executive Directors'
& Nonprofit Leaders'
Breakfast
Nathan Garber & Associates and Pillar Nonprofit Network are
planning another series of three breakfast sessions in 2010.
Aimed at
executive directors, managers, and board members, we address
current and critical issues in governance and management of nonprofit organizations.
More than 40 executive directors and board chairs attended Janet
Frood's presentation in February on the board-executive director
relationship.
Upcoming sessions are listed below
The Social Change Model of Leadership
Friday, June 4. 7:30-9:30 AM at the Delta Armouries Hotel
"Leadership is a process, not a position. It is accessible and
inclusive to all people." What does a nonprofit need from its
leader to survive? In a rapidly changing world, there is a need
for leaders who are visionaries, innovators and change agents.
Balancing the dual action of preserving core values and
stimulating progress is key to survival in a culture of
continuous change.
This interactive workshop will provide tools to ignite the
creation of a high performance climate and a culture of
innovation. Learn how to:
Presenter: Julie Young-Marcellin, Pillar's new Manager of
Consulting Services. She comes to Pillar with an entrepreneurial
background and has extensive finance experience through her
roles in the corporate and banking world. Her most recent work
has been focused on social economy and community development
initiatives aimed at building community and reducing poverty.
Julie has served as Chair of the London Race Relations and
Advisory Council, Chair of the Royal Bank Equity and Diversity
Council and Governor with Opportunity International.
See below for information on how to register.
Evaluating Executive Director Performance: The Board's Least
Favorite Job
Friday, October 15. 7:30-9:30 AM at the Delta
Armouries Hotel
The board's relationship with the executive director is one
of the most critical factors in the success of a nonprofit
organization yet most boards give it little attention. In many
organizations, years go by without any formal review of the
CEO's performance. Indeed, if there is one job that boards of
directors are most likely to put off, it is conducting a
performance appraisal of the executive director.
In this session for board members and executive directors,
you will learn about :
- current approaches to CEO evaluation,
- a seven-step process for developing and managing a process
for a regular, mutually beneficial performance appraisal.
This
is an ideal workshop for Board Chairs and Executive Directors to
attend together.
Presenter: Nathan Garber will draw upon his 40 years of
experience in and with nonprofit organization including long
service as both a board member and an executive director. He is
a consultant and trainer specializing in governance and planning
for nonprofit organizations.
Executive Directors' & Nonprofit
Leaders' Breakfasts
are sponsored by Citi Cards Canada.
How to register
Cost: $35 for Pillar members; $40 for non-members.
To register: Reserve your place by email to
education@pillarnonprofit.ca. Then send payment
to: Pillar Nonprofit Network, 251 Dundas St., London, ON N6A
6H9.
Please note: notice of cancellation must be received by seven
(7) working days prior to the event date and is subject to a $10
administration fee. After the cancellation date, no further
refunds will be available; however a substitute participant will
be accepted. No-shows will be invoiced.
If you are not on my e-mail list and want to be notified
about the next breakfast session, send an e-mail to
Nathan@GarberConsulting.com
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Online Courses from Charity University
CharityUniversity
Network™, a highly popular and rapidly-growing project of
CharityChannel offers both live and recorded classes at
reasonable prices taught online by the nonprofit sector's
top experts.
You
can view a free pre-recorded workshop by Renata Rafferty
called Board Bootcamp.

Online
Courses from CharityVillage
CharityVillage Campus is a series of web-based fundraising
courses with downloadable information and resources and
short optional quizzes to help you make sure that you're
retaining the information. At the end of most courses, you
can take a final quiz to earn a completion certificate.
Also available through Charityvillage are, online courses
in organization management, professional development and
technology from Serebra Learning Corporation. For more
information, visit http://www.charityvillage.com/cv/learn/cvcabout.asp
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Newest Help
Sheets
Strategic Planning Model
and Terminology
Strategic planning is notable for the lack of
standardized methods and terminology in the field. It is therefore useful to
establish operational definitions for terms used in the planning process and to
be clear about what elements are included in the strategic plan. This help-sheet
describes the strategic planning model developed by Nathan Garber & Associates
to help clarify the roles of the board and the management.
Strategic_Planning_Model.pdf
Dealing
With a Poorly Performing Executive Director: A Guide for the President
Dealing with the executive
director’s performance problems is one of the most difficult jobs for the
volunteer president of a nonprofit organization. Although the circumstances will
be different for every organization, there are some general steps you can take
to prepare yourself to address the problems and come up with solutions. (added
April, 2005) Dealing With a
Poorly Performing Executive Director
Governance
Committee Terms of Reference
(revised April 2005)
Many organizations are
replacing their once-a-year nominating committee with a
governance committee that works year-round to strengthen the
board through recruitment, training, and evaluation. I've
prepared a sample statement of the terms of reference for a
governance committee. Feel free to copy and adapt it to your
organization.
Governance Committee Terms of Reference.
Get Ready For Strategic Planning: A Help Sheet
In
a rapidly changing world, it is important to have clear goals for our
organizations and to regularly review our progress. The steps in strategic
planning provide a framework for the board to clarify organizational goals and
evaluate different strategies for achieving those goals. This Help-Sheet lists
the major steps in strategic planning, focusing on the role of the Board of
Directors.
Get Ready For Strategic Planning
Board
of Directors Application Form
To build a strong and
effective board, you must recruit and select volunteer board
members with the same diligence you would apply to any other
important position. If you have never had an application form
for directors, you can use this as a template. Identify the
skills you need for your board and modify the form as needed.
Sample Board Application
Form.
Checklist for the Chairperson:
The chair can make the difference between a successful,
productive, stimulating meeting and a frustrating,
disappointing, waste of time. Chairing a meeting effectively
does not come naturally, but it can be learned through practice
and effort. Use this checklist to help your board or committee
work more efficiently and effectively.
Checklist for
Chair - html format
Checklist for Chair - pdf format
360 Degree Performance Appraisal
Questionnaire Template:
(revised 2004) A template
for creating questionnaires to obtain feedback from board members,
sister agencies, funders, and employees. The results can be part of the
performance appraisal of the CEO. Applies some principles of John
Carver's Policy Governance model. (Adobe Acrobat format only)
360_degree_questionnaire.pdf
Your feedback on these help sheets
and my website is always welcome. Please reply to
feedback
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Newest
FAQ
What is a "Consent Agenda" and how will it make our meetings go
faster?
What
is the difference between a constitution and bylaws?
How much money should
an organization have in a reserve fund?
What is the procedure for handling
confidential matters?
Visit our
Frequently Asked Questions Page
for answers to your questions about nonprofit boards and
governance.
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Presidents' Club
The aim of the Club is that members
will be able to effect positive change in the practices of the
boards and committees that they chair. Through presentations,
reviews of articles and tools, discussions, and e-mail
communication with peers and experts, members will be better
able to have better meetings, mentor their successors, develop
stronger recruitment practices, improve accountability and
planning, and create more effective boards.
Membership is open to
volunteer presidents, vice-presidents, committee chairpersons
and prospective presidents of nonprofit organizations.
The club addresses some of the
difficult issues faced by volunteer officers, including
- Improving meeting management
- Strategies for recruiting new
board members with the skills your board needs
- Dealing with board or committee
members who are not fulfilling their responsibilities
- Recruiting and training your
successor
- Evaluating governance models
- Evaluating the Executive
Director
- Protecting your organization
from liability
- Ethical and legal issues
- Supervising staff members
- Creating financial reports that
everyone can understand
- Planning a board retreat Who is
it for?
Meeting Format
The club provides face-to-face meetings
for people within traveling distance as well as telephone conference call
supported by e-mail for members from other locations.
The format is informal, with
topics to be decided by the group. We use case studies, and
guest speakers, and collectively consider issues brought by
participants. You will receive worksheets, articles and other
valuable resources to supplement the sessions.
In order to facilitate discussion,
group size is kept to a maximum of 10 to enable you to
address the issues most important to you.
When and Where
to allow time for discussion and
problem-solving, the face-to-face sessions are approx. 2
hours in the evening, held in London, Ontario.
Exact time, dates and location are
set by members. If members wish, we can begin the meeting with
dinner (see questions below).
Telephone conference calls are
approx. 90 minutes in length.
Cost
$180 (plus tax) for a
six-month membership. Meetings and conference calls are held
every two weeks.
For more information
For more information,
click here to send me an e-mail. Let me know your name and
location. I'll keep you informed of progress.
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This Website
Chosen for the
Nonprofit Good Practice Guide
I'm pleased to report that this website has been judged by The
Dorothy A. Johnson Center for Philanthropy & Nonprofit
Leadership as as one of the most helpful resources on
Governance for nonprofits and has been profiled in the
Nonprofit
Good Practice Guide. The Guide is a project of the
Philanthropic and Nonprofit Knowledge Management (PNKM)
Initiative, which seeks to capture, organize, disseminate, and
promote the use of good practices in the nonprofit sector.
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Learning
Opportunities,
Meetings & Conferences |
London (Ontario) and Region
London & Region Fund Raising Executives (LRFRE)
is an association of professionals engaged in fund raising efforts in
the charitable sector as paid staff or active volunteers.
For details visit
http://www.lrfre.on.ca/
Executive Director
Breakfasts
See information on this
page.
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| Online Newsletters
& Blogs |
E-mail Newsletters
Newsletters on fundraising, volunteer management, boards and governance,
technology for nonprofits, book reviews. Delivered to your
e-mailbox
Governance
Matters is published three times a year by the Canadian Cooperative
Association. It addresses key issues in governance and covers them very
well.
Nonprofit
Boards and Governance Review™ Covers all aspects of
nonprofit boards and governance (paid subscription required).
Board Café
is a short monthly newsletter especially for board members.
Nonprofit Good
Practice Guide Newsletter.
A monthly newsletter from
The Johnson
Center features a monthly topic to assist nonprofits in
improving their efficiency and effectiveness.
Nonprofit News
from Nathan My own irregular newsletter includes items I think will
be of interest to nonprofit managers and directors. It includes
notices of local learning opportunities, newly discovered websites and a digest of pertinent
issues and local and regional news. To subscribe, send
me an email.
Nonprofit
Online News covers technology issues in the nonprofit sector.
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Online Articles,
FAQ's
& Help Sheets |
Boards of Directors: Recruitment, training,
and evaluation
Causes of Board Absenteeism and
What You Can Do About It
While no one would find fault with a director or trustee who
misses an occasional meeting due to unforeseen circumstances,
the morale and the work of the board can be compromised by
persistent absenteeism by one or more board members. In this
article, I outline list four causes of persistent absenteeism
and five recommendations for how to deal with them.
What Nonprofit Boards Can
Learn from Penelope Burk
In interviews with many donor, Penelope Burk learned that they want
three
things:
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to be thanked promptly with
some form of meaningful acknowledgement;
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to be reassured that their
donation would be used for the purpose they intended; and
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to receive a report on the
results of their last gift before they are asked for the next one.
Board members deserve no
less. This article describes how to apply these principles to recruit
and retain great board members.
Board
Application Form.
To build a strong and effective board, you must recruit and select
volunteer board members with the same diligence you would apply to any
other important position. Identify the skills you need for your board
and modify the form as needed
Checklist
for the Chairperson
Use this checklist to help your board or committee work more
efficiently and effectively
Click here for pdf format
A
Strategy for Building Governance Capacity suggests that you devote
one year to improving board performance in each of three categories:
assuring integrity and accountability; planning and evaluation; and
acquisition and management of financial resources
What
You Need to Know about our Board (help sheet). A
template for an information sheet for initial contact with prospective
board members.
Governance
Checkup (help
sheet). Twenty questions to help you determine what training or action
your board needs to improve its governance
Seven Questions
You Should Ask Before Joining A Board How to tell if you should accept an invitation to join a
Board.
Making
the Best Use of Self-Evaluation Questionnaires
There are many board self-assessment tools in print and online. Don't
try to administer any of them before you read this.
How much money should a
nonprofit organization keep in a reserve fund?
Planning & Evaluation
What
is Strategic Planning (help sheet) Basic introduction to the process
of strategic planning and the role of the consultant.
Get
Ready For Strategic Planning
In
a rapidly changing world, it is important to have clear goals for our
organizations and to regularly review our progress. The steps in strategic
planning provide a framework for the board to clarify organizational goals and
evaluate different strategies for achieving those goals. This Help-Sheet lists
the major steps in strategic planning, focusing on the role of the Board
of Directors.
Linking
Resources
to Results (Treasury Board report).
Approaches, innovations and good practices that could be applied in the
federal government
Governance Models
Governance
Models (article). Describes five different ways that Boards see their
jobs.
What EXACTLY is
the Board's Job (article) My rant on the idea that there is only one
true way to run a board of directors.
Executive
Committees (article) An increasing number of organizations have
disbanded their Executive Committee. Governance Matters asks why.
Board Job descriptions
President or Chair
(help sheet). A generic job description for the President or Chairperson
of a voluntary Board of Directors.
Secretary
(help sheet). A generic job description for the Secretary of a
voluntary Board of Directors.
Meetings
What is the procedure for handling
confidential matters?
What is a "Consent Agenda" and how
will it make our meetings go faster?
Employment Issues
Evaluating the Executive Director is one of
the most challenging jobs for a Board of Directors. Here are some
resources that you might find useful
360_degree_questionnaire.pdf (Adobe Acrobat format only): A template
for creating questionnaires to obtain feedback related to Executive
Director performance from board members, sister agencies, funders, and
employees. The results can be part of the performance appraisal of the
CEO. Applies some principles of John Carver's Policy Governance model.
Major
Oversight : Marilyn Dickey's article in the Chronicle of Philanthropy on
reviewing the performance of the Executive Director. I give my views on the
"360 degree" approach to evaluation. (links to Chronicle of
Philanthropy website)
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Support
Organizations
on the Web |
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Alliance
for Nonprofit Management a professional association of
individuals and organizations devoted to improving the management and
governance capacity of nonprofits. I attended the 2002 conference and
was impressed with "leading edge" thinkers. BoardSource
(formerly National Center for Nonprofit Boards) has many good
publications. Annual conference in Washington looks good too!
Ontario Nonprofit Network aims to strengthen the
community leadership provided by the voluntary sector
CVRSD
(Centre for Voluntary
Sector Research and Development) of the Univerité d’Ottawa and
Carleton University
LRFRE
(London Regional Fund Raising Executives): an association of
professionals engaged in fund raising efforts in the charitable sector.
Has an event schedule on website.
Pillar
Nonprofit Network
aims to increase the visibility,
credibility, accountability, professionalism and capacity of the
voluntary sector in London area.
Sustainability Network assists environmental organizations in the
areas of management and leadership skills and organizational
development. they provide training workshops, forums and online courses,
direct management assistance, bursaries and other activities that help
build capacity in the environmental sector.
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| Great
Nonprofit Sector Websites |
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Click here for links to websites containing information on a
wide range of topics of interest to managers and board members of nonprofit
organizations and charities. Emphasis is on Canadian content but I'll include
anything I think is useful. I will be updating this list frequently, so keep
checking for new content.
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